PRIVACY POLICY

2 How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests, questions, and service inquiries
• Schedule and provide the electrical services you request
• Contact you about your project, appointments, or follow-up
• Improve our website, services, and customer experience
• Measure how our website and advertising are performing
• Show relevant ads to people who have visited our site (see Section 4)
• Comply with legal obligations and protect our business

In plain language: We use your information to get back to you, do the work you asked about, and run our business — not to sell your personal information to anyone.

3 Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies — small data files stored on your device — to make the site work properly, understand how visitors use it, and support our advertising. These tools may collect information such as your device and browser type, pages visited, and actions taken on our site (for example, clicking a "Call Now" button or submitting our form).

You can control or disable cookies through your browser settings. Most browsers let you refuse cookies or alert you when a cookie is being placed. Note that disabling cookies may affect how some parts of our site function.

5 How We Share Information

We do not sell your personal information. We share information only in these limited situations:

• Service providers. We use trusted third-party tools to operate our website and business — for example, our website host, our form-submission service (which delivers your inquiry to our email), and our advertising and analytics partners such as Meta. These providers only receive the information needed to perform their function.
• Legal reasons. We may disclose information if required by law, court order, or to protect the rights, safety, or property of Trusted Electric, our customers, or others.
• Business transfers. If our business is involved in a merger, acquisition, or sale of assets, customer information may be transferred as part of that transaction.

6 Your Privacy Rights & Choices

Depending on where you live, you may have rights regarding your personal information, including the right to request access to it, ask for corrections, request deletion, or opt out of certain uses such as targeted advertising.

To make a request, contact us using the information in Section 12. We will respond as required by applicable law. You can also:

• Opt out of marketing emails by following the unsubscribe instructions in any message, or by contacting us directly.
• Control cookies and ad tracking as described in Sections 3 and 4.

7 Data Security

We take reasonable measures to protect the information we collect from loss, misuse, and unauthorized access. However, no method of transmitting or storing data over the internet is completely secure, and we cannot guarantee absolute security. Please use care when sharing sensitive information online.

8 Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes described in this policy — such as responding to your inquiry, completing your project, maintaining business records, and meeting legal or tax requirements — after which we securely delete or anonymize it.

9 Children's Privacy

Our website and services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

10 Third-Party Links

Our website may contain links to third-party websites or services (for example, social media pages or review sites). We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any external sites you visit.

11 Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.